Suits you Sir!

Heyy Ya'll, 

As with last week, here I am again writing to you from my chain-hotel room in Welwyn Garden City and after completing my first week as an Operations Manager I am back and kicking ass. Nerves now well and truly behind me, I am really getting my teeth stuck into the role with many of my different ideas and implementations already being rolled out and put into action. There is so much to unpack and unpick that I have found myself contemplating the move but I am determined to sort this out and turn this into the blossoming business it once was. 

After working away all week though I was certainly very pleased to get home, something I never thought I would feel, but thundering up the motorway, foot to the floor I was eager to get home and see everyone, dogs and future husband included. Letting myself through the door, first, one to greet me was the youngest, my two-year-old Jackapoo, who after a little barking at the intruder soon realized it was me and was overcome with joy so much so he piddled. 

Next was our eldest who after shuffling her way through from the living room was more than happy to see me, something that is not common for her. Unfortunately, she had been poorly in the week since I had been away. On Day 2 of me being away when Mr. Warehouse returned from work to find a pool of blood (and "contents"), he was concerned, to say the least. With minimal sleep and a poorly dog on his hands, he wasn't sure what to do other than bundle her into the back of his tiny tin-can of a car and take her to the Vets. It was unclear if she had been sick and vomited up blood also, a thought process of ours since she had been coughing and making noises akin to having a hairball for the last few days, although more likely to have come from the "other end". Confirming it was just a simple tummy bug, the pooch was shipped off back home with some antibiotics and instructions to rest easy. 

And finally, there he was, my big bear. Mr. Warehouse wrapped his arms around me like he had not done so in a while, telling me how much he missed me and that I can't ever leave again. In a joking way, not in like a domestic violence way. Just thought I should point that out. Anyway, After eating out of a hotel room with basic provisions and takeaways all week all I craved was a home-cooked meal and so we did what we do best, made dinner together. Before I knew it I was back in my spot cuddling into the comfiness of the armchair and scoffing a cookie dough ice cream from the local dessert man. This is where I have wanted to be. 

As Saturday morning burst through the blinds it was time to start the day, and first on the agenda was a suit fitting for my father. After scoping out a couple of places a few weekends back with my future brother and sister-in-law, the boys had settled on a small independent formal hire place in Leighton Buzzard. Entering the premises we didn't really know what to expect, however, the previous experience of a high street suit shop located within a busy shopping mall had not thrilled us as there was nothing to try on and the lads weren't feeling the love when it comes to our pre-booked appointment. 

So when all four of us walked into the establishment, taking note of the high ceilings, bespoke garments, and glistening crystal chandeliers I was more impressed with the offerings. Within minutes the two brothers were undressed and in cubicles, suited and booted staff running rings around us, flying off to find a bigger shirt or whizzing in with a smaller jacket, swapping out one waistcoat for another or knotting up a matching tie and pocket square. I was blown away. This was something I was more used to as a bride in a bridal appointment with sashes and sleeves and veils being thrown around left, right, and center. 

But I was glad of it. It showed willingness and eagerness to please, making sure that nothing was too much trouble and anything and everything was possible. Even fitting my father with a huge gut and a determination for wearing his damned kilt was not a bother for them. Every question we asked was a yes and encouraging Mr. Warehouse especially to feel confident in what he was wearing. I was certain this was the place to hire the suits from and the brothers agreed. Paying deposits and with promises of further fittings and appointments to measure up, we booked them in. I was just so glad and happy that my groom got just a special treatment as I did in being a bride. I just cant wait for the big day now ...

'Til next time, Love A.Lou x

Remember, if you would like to purchase anything then please feel free to check out my store at: https://www.etsy.com/uk/shop/Wooftys or visit our Instagram @WooftysDogTreats and use "TATOATS21" to get 10% off your first order over £15.00.

If you want to achieve greatness then stop asking for permission

Hello all, 

I write to you today from a hotel room just outside London in Welwyn Garden City. I have just finished my first day as an Operations Manager back in the Security industry. There is certainly a lot of work, but I am ready and raring to go. Giddy with excitement I jetted off this morning just after the morning rush hour, whizzing down the M1 and banging out the tunes. Arriving at HQ, based on a sleepy industrial estate in Hertford, and walking through the office, I smiled at all the new faces and desperately tried to remember their names. Nervous, I was certainly glad I had taken the opportunity for this role and was anxious to get my teeth into the job. 

Logging into my PC after an hour or so chatting with the office manager and MD's Daughter, I felt as though I knew what this place was about and had a good idea n what they needed and were looking for from me. It helps already that I know the systems that they use from my previous roles within the security industry and almost certainly I have been used to using them to a much higher level than they currently use. I think even just from today's observations and previous discussions I will be able to teach and provide some invaluable knowledge into the system and how to use it to its full potential. 

I am calling the first five months of this year my "secondment" from the security industry and although I had left, most of what I had retained in terms of information came flooding back quickly which was also impressive not only to my peers and new colleagues but also to me. As well as becoming familiar with the office bod's, my aim was also to dig a little deeper and really root out the issues and problems so I can make a bit of an action plan going forward of how I would fix things. 

Having had no experience as a manager (only managing engineers' diaries and on the odd occasion booking the car in for an MOT, some holiday, or maybe the odd doctor's appointment) I was worried that the large price tag attached to the job would be something unmanageable and the expectations unachievable. But if today has proven anything is that people were willing to listen and almost be guided a bit by me. Most if not every other job I have had, I walked in and was told where to sit and who to report to and where the water cooler was. Now I am the one that is walking in and I think everyone is almost expecting me to say "my gosh, isn't the way you're doing things here inefficient" and start implementing changes. 

Personally speaking, I don't feel as though this is a good management tip and certainly not the way you get people onside and willing to be open to ideas and changes. I think that this week alone will be challenging, hence me staying away in a chain hotel room with limited facilities and virtually no catering so as to dedicate myself to the role, ensuring that the implementation and onboarding process is as much success as possible. I have lots of different ideas and things I would like to change or implement but I need to take it easy and learn how things are being done at the moment rather than going in all guns blazing. I don't think I need a management qualification to tell me that won't help and will only get peoples back up. 

'Til next time, Love A.Lou x

Remember, if you would like to purchase anything then please feel free to check out my store at: https://www.etsy.com/uk/shop/Wooftys or visit our Instagram @WooftysDogTreats and use "TATOATS21" to get 10% off your first order over £15.00.

The future depends on what you do today: Part 2

Heyy, 

As a continuation from last week, I explained that positivity and hopefulness were continuing in way of a new job. After smashing not one but two interviews at an environmental solutions company (installing and maintaining heating, air-con, solar panels, and other eco-equipment for schools, care homes, and other public type buildings) I was offered the job. However, due to the difficulty of deciding which person was right for the job in managing a schedule for over 40 engineers, a curveball was thrown my way because I and another candidate interviewed so strongly they wanted both of us to come on board and work as a team. Giddy with excitement I accepted. 

As previously, out of courtesy I called round the interviews I had left, one of which being the security company I had on the following morning - A Saturday. Wishing me luck in my new role I thought nothing more of it and carried on with my day, however, within 5-minutes I had a call back. They had increased their salary by £9,000. NINE-GRAND! Nine-Thousand pounds. I thought about it for like a hot second and whilst I had obviously accepted an incredible offer to work for an amazing company (so it seemed at least) and doing a job I loved and knew well. I mean it wouldn't hurt to go to the interview and see what it was all about - Would it?

And so I went. I woke up at the crack of dawn, even earlier than I would on a normal weekday at work, dressed to impress, and drove the hour's drive to an industrial estate on the outskirts of Hertford. Walking into the building I was nervous, intimidated by the huge price tag this job had but intrigued to know more and what they wanted for that cashola. I met with the MD and we entered his office on the first floor to where I spent most of the morning listening to what this company director had to offer me. 

Honest and truthful, the MD admitted he had not interviewed anyone else, nor did he want to as I had come following some blinding references from my previous employer (much appreciated considering they failed to give me my bonus and took nearly three months to pay me my final allowances). But why me? Well the benefits for them were simple - I knew the systems that they used from my previous roles within the industry and probably to a much higher level than they currently use, therefore being able to in a way teach and provide some invaluable knowledge into the system and how to use it to its full potential. I had just come away from the security industry and albeit taken a "secondment" into another sector, the industry knowledge I had gained over my nearly five years was also impressive. To say I was interested was an understatement. Wanting to know more I dug a little deeper. I wanted to know what they wanted and if I could provide it. The money was a lot, the most I had ever earned in my life. It would be like doubling my and Mr. Warehouses' household income overnight. 

I have no experience as a manager, only managing engineers' diaries and on the odd occasion booking the car in for an MOT, some holiday, or maybe the odd doctor's appointment. I have never been involved with the hiring or firing of anyone. The closest I ever came was putting out a job advert and sifting through crappy CVs looking for the good ones. But how hard could it be? Take a couple of courses, add in some firm ways of doing things and add a sprinkle of empathy or compassion and surely that is good management in its bare basic of formats? 

Agreeing to meet the MD and his daughter (seemingly office manager who is trying to keep a lid on everything) a few days later on the following Tuesday to look around the Milton Keynes base they wanted me to run out from, we called it a day. I was anxious about accepting, but I wouldn't be there if I wasn't fascinated by the opportunity.

The lock-up was cold and in desperate need of some love and care, but it would do for starting up. Walking around and struggling not to shiver due to the chill from the building being empty for so long I thought to myself that I could work with this and in the past had worked with less or worse. After chatting with the MD's Daughter at length about the struggles of the system and how the lack of procedures and proccesses only add to the problems within the company I felt at ease knowing I had a huge amount to offer the company. But now I a massive deliberation on my hands. 

Did I take the safe route with a job I know (and had already accepted) or do I take a huge risk and jump headfirst into a role where I am managing not just diaries but people too, with no training and very limited experience. As Operations Manager at the security company, I would be expected to lead the Service Team and provide much-needed support in organizing new works, repair callouts, and planned maintenance, working with a team of engineers and support staff. It was a big decision and one I battled over the coming days. 

If I took on and continued with my already accepted job offer as a scheduler at the environmental solutions company then looking at my CV it would seem as though I have either been lazy or just simply passed up opportunities to grown and climb that career ladder. Equally, I worried about if the Operations Manager at the security company was just too much of a gamble as it was a lot of responsibility and right before getting married and hopefully starting a family soon was it just a case of the right thing, wrong time? Loved ones I spoke to only seemed to give opposing views and most of my ex-colleagues who were still in the industry said that I should go for it, not wavering or hesitating in the slightest my ability. But I did. For so long I have thought I wasn't capable and worried that I wasn't good enough. I mean sure the money was great, all the holidays we could have, the nice car I could upgrade to, and that four-bed detached house in the next village over was a little closer and achievable than before. But was it worth the risk? Could I do it?

Picking up the phone I dialed the number on my job offer paperwork. I was nervous. Was I making the right decision? Someone answered. I explained the situation and they accepted my apologies however I could hear the frustration and disappointment in their voices. They thanked me for letting them know and wished me luck in my endeavors. The decision was made - Say hello to the new Operations Manager in Security. 

'Til next time, Love A.Lou x

Remember, if you would like to purchase anything then please feel free to check out my store at: https://www.etsy.com/uk/shop/Wooftys or visit our Instagram @WooftysDogTreats and use "TATOATS21" to get 10% off your first order over £15.00.

The future depends on what you do today: Part 1

Heyy, 

So ... Last week, I explained that the positivity and hopefulness were continuing in the life of Moi all mixed together with a little uncertainty and confusion thrown in for good measure. Intrigued? Well, I can now reveal that the very interesting decision I had to make in the days following was about a new job.

Since I first started at my "new" job in early January this year, I knew it wasn't really the job for me. The role was very quiet and slow from what I was used to at my last company with it feeling as though I had jumped from the burning firey flames of the frying pan right into the chill of a freezer. As a result of not really using my skills to my full potential and not really understanding or knowing the industry (which I have later found out is pretty much essential for the role) I was extremely on edge and anxious about everything. 

I tried to contain the feelings and gain more industry knowledge and grow as an employee but it just wasn't the job I thought it was. As I have said to a few people over the last few weeks, I very much felt I was sold Tomato Soup but when I opened the can, it was Cream of Chicken. I felt as though the rug was well and truly been ripped out from beneath my feet and I was left questioning myself; second-guessing every move I had made. Was this the right decision to move jobs? Was now a great time to start somewhere new? Can I do this? Am I able to learn a job fully remotely and continue working from home for what could potentially be the next quarter? Will I be furloughed? Will I be laid off? 

With all of that spinning round in my head and combining it with the lengthy lockdown and the constant grinding thoughts about the wedding & starting a family it was no wonder I struggled. A few weeks ago I had an honest conversation with management and made it clear how I felt about the onboarding and training processes and it was at this point I went back to the drawing board. Essentially I was now in my worst-case scenario - Moved jobs and I hate it/it's not worked out. 

After contacting multiple agencies and interviewing for several jobs over the course of the three weeks I was searching the inevitable would happen. It was an interview I had put everything into. Like I literally pulled out all the damned stops for this. I don't know why but it really appealed to me. It was working for an environmental solutions company installing and maintaining heating, air-con, solar panels, and other eco-equipment for schools, care homes, and other public type buildings. After smashing the first interview they asked me back for a second one to whittle it down. The second interview a few days later I aced it as well and amazingly was told by the guy conducting the second interview that "he regrettably had to end the interview" but that over the last however-many-odd years he had been in business my interview was one of the most fun and enjoyable he had ever had and that in over 7,000 employees he had interviewed in his time, I was his favorite. 

It was amazing to feel like that and I was super excited to hear back as I thought I had a really great chance at this job where I would be managing a schedule for over 40 engineers! Forty! But life always has a curveball and soon enough the phone was ringing for another interview. Since I had no job offers on the table yet I took everything I could get my hands on, one of which was for a security company I had been head-hunted for. They wanted someone to do the managing of some engineers and possibly some back-up on the marketing front. 

The end of the week was nearing and as I pottered around in the kitchen on my lunch hour my phone rang. It was management from the environmental company. They wanted to offer me the job. But there was a catch. Because I and another candidate interviewed so strongly they simply couldn't decide between the two of us and since the work was clearly there, they wanted both of us to come on board and work as a team. Giddy with excitement I accepted and looked forward to finally being able to get my teeth stuck into something bigger and better. 

Out of courtesy I called round the interviews I had left, being the security company I had on the following morning, the Saturday. Wishing me luck in my new role I thought nothing more of it and carried on with my day, however, 5-minutes later I had another call. It was the security company again. They had increased their salary by £9,000. NINE-GRAND! I mean it wouldn't hurt to go to the interview and see what it was all about - Would it?

'Til next time, Love A.Lou x

Remember, if you would like to purchase anything then please feel free to check out my store at: https://www.etsy.com/uk/shop/Wooftys or visit our Instagram @WooftysDogTreats and use "TATOATS21" to get 10% off your first order over £15.00.

Opportunities are usually disguised as hard work so most people don't recognise them

Hello, 

I knew that this week would be a strange one, but I never thought that life would be as different now as it was only a few mere weeks ago. The last few weeks have been strange to say the least, especially working from home which in the beginning was odd, and yet now seems more settled and I kinda have a routine. Boris (Johnson, our Prime Minister, and secret weird crush of mine) has yet to grace us with any more televised statements from Downing Street. This being said, however, his strict curb on life in the UK to tackle the spread of COVID-19 Coronavirus have certainly shaken things up but as the UK death toll has peaked so far at 1,408 I am left questioning what happens in future weeks. 

Simply put, people have not listened, myself maybe being one of them. Like naughty toddlers, people did not heed advice from Government to stay at home (except for shopping for basic necessities, once-daily exercise, attending to any medical need or travelling to and from essential work). And so, as a necessary precaution in order to protect everyone, announcements were made that all shops selling non-essential goods such as clothing and electronics are being told to shut and gatherings in public of more than two people who do not live together are to be prohibited. The pubs, clubs, restaurants, bars and cafes are all closed and with nothing else left to do but to sit indoors and hope that this all comes to an end sooner rather than later. Unfortunately, some people still didn't quite get the memo as Parks and open spaces still became flooded on the weekend we BBQ-ers, sun-bathers and picnics. So much so that UK police have been forced to use their powers to enforce them, including fines and dispersing gatherings. Thankfully living out in't countryside allows us a little more freedom than some of the bigger towns and cities. 

Truthfully, in the beginning, I didn't take this whole thing seriously enough, still don't to an extent. Although that doesn't stop my appreciation for those doing a good job in order to keep everything in the country ticking along nicely until this whole thing blows over. But the last couple of days since Bo-Jo's address to the nation like something from 1945, has really made me question my own situation, I suppose rather selfishly. Early last week, on Tuesday 17 March, moneysavingexpert.com explained easily how banks had agreed with the Chancellor that they will offer 'forbearance' (tolerance and help) on mortgages. This means they all should offer those struggling a three-month 'holiday', allowing customers a temporary break from having to make mortgage payments during this time. Something which I think will help us with some of the more recent developments to do with mine and Mr Warehouse's work situation. 

For us, keeping up with bills and putting food on the table was never really a challenge, and might not be, but we are conscious about the ever-growing distance between us and that crack that seems to loom more and more as the days pass. Realistically having a forbearance on our mortgage at least will help a little, although I am hoping some of our other financial products such as car finance, credit cards and loans can catch up with the mortgage companies soon. It should help and maybe get us out of what could have been a very tight hole in the next few weeks and months, although after spending four-and-a-half hours on hold to our mortgage company last Thursday and then a further 3-hours the following Friday morning I was finally able to speak with someone. Feeling embarrassed I mumbled my way through the phone call with a lovely woman who explained that there was nothing to be embarrassed by and that everyone is in the same boat and to not worry or panic. And so, for the next three months, we won't pay anything, then when our mortgage repayments resume, the total we owe would be spread over the following remain years on our term, relatively speaking we will see a very small uplift in future payments.

Several days later, the UK Government announced a continuity of the COVID-19 Coronavirus package to help people affected by the pandemic which including a sweeping pledge to pay 80% of employees' wages if they are not working due to illness or to cover that of 'retained' employees, being those who would otherwise have been laid off due to the knock-on effects of the coronavirus pandemic. I mentioned last week that, hopefully, this will help many people who would have otherwise lost their jobs. However, it would seem as though I may be benefiting from this exact hand out ... 

iNews.co.uk explains that Furloughed workers are those whose employers cannot cover staff costs due to the COVID-19 Coronavirus, and as such, they have been asked to stop working, but have not been made redundant. The website continues that "under the Coronavirus Job Retention Scheme, all employers in the UK will be able to access support to continue paying part of employees’ salaries who would otherwise have been laid off during the ongoing health crisis." This means that whilst the employee is not necessarily working, the employee still has all the same rights as they did previously including Statutory Sick Pay (SSP) entitlement, maternity rights, other parental rights, rights against unfair dismissal and to redundancy payments. This also allows employees to access all company benefits such as health care, health insurances and even pensions. Obviously, there is a limit to the amount paid will be capped at a maximum of £2,500 per month / per employee (nowhere near my salary - Sadface), and the Government is saying that all is to be issued through grants which can be paid out to any employer and “before the end of April” with wages will be paid backdated to 1st March 2020.  

As it stands, I have yet to hear back on anything solid or any contractual changes that will ultimately need to be put in place before such a big rollout. I will hopefully find out the final results in the coming days, but here's hoping I can continue to work in whatever capacity that may be - Full Time, Part Time, Half Days, Full Days, Different departments - who cares! As long as I am doing something, my bit if you will, then I will be happy. Besides with no kids, childcare issues at nil, twenty-minutes drive from the office and having never taken ill since working for the company I would like to hope I would be a good candidate to keep the well-oiled machine going. I suppose only time will tell, and here's hoping that it will tell all soon. 

'Til next time, Love A.Lou xx

Material Girl

Hi everyone, 

So last week we heard some extracts from my Diary as a Teenager, something I like to think of as the beginnings of my writing career, if you can even call it that. I have decided that on the odd occasion I am going to share some more of my prepubescent ideas and philosophies with you all as I think that they are both hilarious and ridiculous. Let me know if you would like to hear more from Little 'Baby Moi'!

So this week I had a old friend from college write to me about some issues he was having with his group of lads and how whilst he knew in himself he was being silly and jealous of the situation he found himself in he still couldn't shake these feelings of insecurity and anxiety surrounding him and the circle of friends he was in. Honoured that he thought of coming to me I tried to comfort him in a way that would make sense of the situation and allow him to come to his own determinations on what to do. But this got me thinking about jealousy and insecurity with myself. 

Now its a rare thing (Some would say even more rare than rocking-horse shit) that I am one of those girls that is always whining about being too fat, too thin, too short, too tall. I am in most respects happy with my body but there are many hundreds upon thousands of things that people get jealous and anxious over. For example; I am at one with my body and love it for all the amazing things it helps me to do everyday even though I despise its wobbles every time I step into the changing rooms of the local High Street Stores. The fact I am far from the size I was in High School makes me doubt in myself sometimes, making me a timid, quiet mouse from my usual grand, Lioness self. With body anxiety and problems surrounding appearances and aesthetics comes the feelings of low self esteem and the desperate longing for something that is in many cases unobtainable immediately. A full bust, tiny waist and curvy silhouette is what every girl wants and whilst some have it, others don't and to get something even close to what is deemed perfect by most peoples eyes is either with a knife, drugs or with a whole heap of hard work, many of us choosing the first options over sweating like a pig at the gym. 

For some people however it is about the material things in life rather than a cracking body, shiny hair or flawless skin. Money talks but so do people and the more money, power or fame someone has the more other people envy them. I can also be very materialistic and whilst I think that this has improved a lot since I was younger I know it is still a mammoth part of who I am. I know that in many ways the lifestyle I want for my future will never be something I can realistically achieve alone. I will need a hard working partner in crime with a good job and and a salary to match. As for myself I want to be a high earner. I want to afford my children a holiday every year to somewhere exciting. I want them aged twelve or thirteen to be enrolled in one of the best private schools that the local areas has to provide and to come home to a wonderfully decorated and well-maintained home, complete with all mod-cons. I want a nice shiny car and Christmases to be filled with presents, family and laughter. But I know in some respects that mine and my husbands combined income would have to be in the region of £50,000.00 per year. 

I know in myself feel that, as with the last section and the one before that, I can be arrogant, selfish and egotistical one moment and the next being completely insecure in my body and how I look. Same being with finances, money and material items, I can be wanting of a long list of lustful items, not realising how lucky I am to have what I already possess. 

But it should never really matter about these thing should they? We all should be so very grateful for what we have, besides whilst there are some people above us on the food chain that have much, much more that you or I, there are also some people that have nothing at all. And as I close off this week I leave with you a thought that here in Bedfordshire, the lush and somewhat affluent areas of the Home Counties, as it rains intermittently, there are still people with no home to go to. No family or friends to confide in or seek advice. No food to settle their growling bellies. No money to buy new shoes. Nothing. We all should be thankful for what we have. You never know how close you are from slipping down that life ladder ... 

'Til next time, Love A.Lou xx