Family Is Everything And Without It We Have Nothing

Hello, 

"The stressing was over and I could finally try and look forward to the weekend," I thought to myself as I left work for the day heading into Bedford town centre. I still had so much to do before the family wedding I was attending the following morning, including collecting my dress from the seamstress for the second time after they messed it up the first time, creating capped sleeves that look as though they were hemmed by a 2-year-old. Nevertheless, as I hopped in the car I took a call from Mr Warehouse to say that he was with my Aunt and Uncle from southern Ireland in the bar of the hotel around the corner from where we live and I should hurry over for a quick one before heading home. 

Dashing from one venue to another I headed into the somewhat elegant looking hotel and conference centre the wedding was being held at and where some of the guests were staying. Sure enough, as I pulled up in my car and got out my Auntie came out to greet me, something I was glad of. After the last week I had, I was more than relieved to see her and hear her comforting words. 

Sitting at the bar it was getting darker outside as afternoon sun turned to night skies it wasn't long before Mr Warehouse said about heading home for some dinner and an early night, after all, it was now a matter of hours since we all needed to be at the church on time. Leaving me at the bar with my Auntie and now my Uncle, we were soon joined by my Father and some of his friends, also staying at the hotel. My Auntie continued to explain to me her day and how fumbled it was in trying to get her nails done for tomorrows festivities and failed, to which she had asked if I was any good. I obviously said yes as whilst I have been having my nails done for the last few years I was still a dab hand at coating my talons with a lick of paint or two and so I said that I wouldn't mind helping her out. 

Leaving the rest of them in the bar area, my Auntie and I grabbed some pizza's and a bucket of ice and headed to her room. Settling in I was fucking starving after not eating anything since lunch and with it being gone 7pm, I felt as though I was wasting away and every effort to stick with my new diet and the healthy eating plan was fading by the scent of melted cheese and pepperoni on a thin stonebaked crust. Getting comfy on the bed she started to ask me about how things had been since we last saw each other in the spring when we were scattering my Grandfathers ashes. A lot had changed really. I was many more months closer to Mr Warehouse and I getting married ourselves and our tiny puppy Frankenstein was all grown up, well several months older. 

Chatting away over pizza and many drinks of Martini (I was on damage limitation drinking water, but I was also driving) my Uncle soon arrived, explaining in no uncertain terms that the conversation in the bar had dried up and he had very little in common with the revellers and so had come back to the room to (as I should have been doing) get an early night. As I sat in the room, chatting and laughing away with my Aunt and Uncle, I knew that it would be these moments I would cherish, both now and later on when maybe they are no longer able to sit down and talk. 

I have been ever so lucky that since my parent's divorce and the whole being kicked out debacle back when I was seventeen, I have remained in contact with my families, both mother and fathers side, and as I get older the more and more I seem to become closer to them. They well and truly have my back and with all the love and support in the world I know I can do anything with these people behind me. I suppose you would expect any family to do all of that, however, this is something I have come to realise that not everyone gets the memo in some families. I think that out of everyone they would be the ones I turn to if I needed anything, positive or negative. Need some help gardening, I have an uncle for that! Need some advice on boyfriends, I have an Auntie for that! Need to learn some DIY skills, I have an Uncle for that! Need a good drink and to feel better about yourself, I have an Auntie for that! I think that sometimes you don't realise until certain things in life happen that those closest to you will fight the hardest for you. 

It's funny, as a kid I look back on my Aunties and Uncles and still see them in the same ways as I always have done, the joker, the clown, the tough cookie and the no-nonsense. And yet as I sat on that bed and spent time with them all over the weekends wedding, I noticed a little more grey in their hair, or maybe a few more wrinkles that weren't there before. Truth is that when all is said and done, it will be myself left, with only memories of how we laughed and giggled and gossiped and bantered. Just me and my cousins, and somewhere else, my brother too. 

The following day went well, although could have done without some of the hiccups along the way, but if it taught me anything is that who is really there for you and when in times of uncertainty and emotional war. I honestly never thought I would have a relationship that I do with my Aunties and Uncles as I do to this day, and for all their flaws and mine, were family and that is honestly all the fucking matters now!

'Til next time, Love A.Lou xx

An Electrifying Discovery!

Morning Everyone, 

So after last weeks postings subjecting organ donation and life generally I feel like mine is being tested to the max right now. Since last week I have been dealing in some issues that very well might end whatever I have planned for the foreseeable future and may well break me financially. 

A few months ago I was told by my current Electricity and Gas provider, British Gas, that I was more than two-hundred quid in credit with them - Meaning I had money owed to me, and so being thrifty I thought that I would leave the money with them so as I could release it and use it to fund a holiday or some much needed cash-ola towards me getting my Motorbike licence. So you can imagine my surprise when I was to be told that not only am I not in credit at all, but I now owe them a outstanding debt of over two-thousand pounds!

It all started when I first moved into my little, town apartment in January 2014. I called the current supplier of energy, British Gas, and explained to them that I was looking to join as a new customer and after going through the hundred-and-one questions I was soon set up and registered with what is a renowned and well established company in the UK. In the first three months of that year I should have had a meter reading but was just simply put on an estimated bill instead roughly guessing what the my usage as a single gal in a one-bed flat could or would use. I awaited an appointment and an engineer to arrive but they never came. I set up and continued to pay my direct debits as instructed for a prearranged amount and did so with no hiccups until August that year when I was told via a letter I was paying far too much for my Gas and Electricity. With little or no explanation and already seeing I was well within a large credit note already I continued to pay with my smaller estimated bill. I asked for someone to come and either read my meter or to help me read it but again with no avail as I held out for yet again more appointments or engineer visits but with nothing happening I gave up. 

That was until I learnt from Martin Lewis of MoneySavingExpert.co.uk that you can actually leave your current energy supplier up to forty-nine days I think before your contract is to be renewed. So as I was approaching this crucial time I started looking into way I could release the money tied up with the energy company and close down my account ready to switch. But it was never to be that easy. I subsequently found out after a engineer finally came round to read my meter, after being told countless times that the reading I was giving was incorrect, that what I was reading was correct and in turn I had been underpaying for my electricity for months. Ever since I had moved in I had been put on an estimated billing allowance and instead of having meter readings at least twice a year I had none and as a roundabout result had an massive outstanding balance to pay. 

This has left me wondering now what to do. Not only has this situation left me wondering the work ethic and even the humanity of these energy companies but how I was able to get into such a position. As I had explained to the adviser, I would love to pull a massive wad of cash out of my arsehole but sadly my Daddy doesn't work in banking and I don't have any savings so the likelihood of this all getting resolved quickly is virtually none. It makes me sick to the stomach thinking about all of this and how it has now impacted my life. Two-grand may not be a lot to others but for me is a massive amount. I don't know how or even when I am going to be able to pay it all off and the stress of it all is sometimes unbearable. Holidays, Motorbikes, Thailand, Puppies and nice new flats are strictly off the menu until this debt has been cleared. But rest assured, I will not be going down without a fight. I feel wronged by, British Gas, and whilst I don't dispute the energy use and the probable bill, I feel that as a result of their lack in communication, poor customer service and complete lack of empathy I will have to fight this battle with everything that I have. Tomorrow I will be investigating further avenues on legal advice, consumer helplines such as Citizens Advice Bureau (CAB) and technical errors within the network to check if there are any faults with the wiring and finding out where and how I move forward from this horrendous debacle.

I am putting my case forward to some people who may be able to help me in the consumer/energy provider sector however I would be very much appreciated if anyone with the same or similar problems with this provider in particular could get in touch I would love to hear your stories, with or without closure. Get in touch the usual ways, through my Facebook and Twitter handles or simply message me back on here! 

'Til next time, Love A.Lou xx