Hallo!
Following the fun and frolics of last weekend at Bovingdon Market, this weekend was a lot more laid back and easy going, despite Mr Warehouse working on Saturday morning that is. Nevertheless I was glad for the relaxed weekend that we had together as come Monday morning I had a big challenge on my hands.
For one reason or another during the office move from our old establishment, it would have appeared that the holiday board had been mislaid and therefore lead to several key kingpins in the management department being off at the same time, two of which are from my department in service. At first when I learnt that I was going to be heading up the service team for the next week I was nervous, but I soon realized that maybe this is the opportunity to prove my worth and make people realize that I am not just a twenty something looking for a job. I am a serious woman that is looking for a career before settling down to have children. I want to earn my money and gain a higher position within the company and the only way to do so is to prove my value as a team member and also as someone who will be able to lead.
Today was my first day of the week (obviously being Monday) and whilst I had started on the back foot with another member of the team being off sick I felt that I was able to handle the day well, managing both my engineers and also the customers. I shan't go into great detail about what the issues were throughout the day however there was the normal stuff as well as a few Curve-balls and sticky problems that I eventually resolved, even if it did take me to 6.15pm.
Did I enjoy being in charge? I think to be honest it is too soon to say, especially since it is only Monday. However, it is safe to say that I am thoroughly enjoying the fact that I am the one that people look to for help. Now I know how big headed that sounds and that I am really blowing my own trumpet, but with the amount of pitfalls that I had today I am almost certain that tomorrow and the following days I can handle anything. A part of me really misses being the only one there and in charge of the whole team. Back when I worked with Mr Warehouse at our last job's, I was the only one in charge and although the division that I was looking after was small, almost overlooked in some instances when compared to the Nationwide company, it was still my baby and I had brought it up from the absolute dirt ground. When I left, the division was blossoming into something seriously worth considering for future development and growth. Over the years that it took me to build up the rapport with customers as well as the engineers and sales people, I earned my respect both internally with work colleagues as well as on a national level with directors and big-wigs alike.
Whilst I can look back on my time at the company with Rose-tinted-glasses I sometimes need to remind myself that it was far from perfect and take into consideration the fact that things were starting to go downhill and from a management perspective, it was probably for the best that I jumped ship sooner rather than later, only to be forced to find something else. Now don't get me wrong I absolutely adored the people that I worked with and my job I lived for. Some people say that if you love your job you will never work a day in your life and working for my previous company could not have been any closer to the truth. However the money that I got was not great and as an employee I felt undervalued and underpaid for the amount of work I did, with very little thanks along the way.
Moving to my new company (I say new but it has been almost a year) has certainly been a breath of fresh air and this week can only confirm for me that I am desperate for something more than just a job to pass time until I have a family. I can see myself in years to come running my own team and looking after people beneath me. Maybe customer service or customer relations, maybe a smaller division of the service desk running my own team of engineers. I don't know, but what I do know is that I will ace this week. Women run this country throughout the two world wars and we're probably the only reason why we were able to be so successful, so I am sure that I can hold down the fort for the service team. And despite the initial setbacks and the fact that there was a major hiccup in the holiday-authorisation department, I am kind of grateful for it happening this way as I feel that I have the time to shine and show everyone what I am made of. Being a manager, I don't know yet but I am definitely willing to give it a go, at least for a week anyway ...
'Til next time, Love A.Lou xx
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